If you have not already recorded your bank details with us you may need to supply further documentation such as a current bank statement when making the withdrawal. Please note we return funds to the account they were sent from.
Withdrawals are generally actioned on the same day (during business hours: 9am - 5pm UK Time). However due to third party payment intermediaries (banks, credit cards, ewallets), the time for receipt of funds can be up to 7 business days.
Please note: the withdrawal form needs to be hand signed; we are unable to accept digital signatures.
Download Withdrawal Form